Garment Return Policy
ValetPress U.S.
Garment Return Policy
If you’re not completely satisfied with one of our products, return the unworn, unwashed garment within 30 days. We’ll gladly replace the item or refund your money, guaranteed!
Logo’d or altered products can only be returned due to incorrect processing or manufacturer’s defect.
All orders are final on PPE items and are not returnable.
A 20% restocking fee may be charged on items returned for credit.
To improve our service, please tell us why you are returning an item on the packing slip. Please be as specific as possible. Please include whether you would like the item exchanged or refunded. If you are sending us a note, please include the order number. A 20% restocking fee may be charged on items returned for credit.
We recommend sending the package via UPS or insured Parcel Post. Please remember a 20% restocking fee for items returned for credit.
ValetPress
Attention: Returns Department
2950 Buskirk Ave. Suite 300
Walnut Creek, CA 94597
You can also contact us via email at [email protected]
or by phone (888) 248-3003 for a replacement order for faster service.
You can also contact us via email at:[email protected]
or call by phone (888) 248-3003 with your issue and we’ll help resolve your problem.
Domestic Shipping Charges:
Your rates may vary according to the size and weight of your parcel. Check with the carrier to confirm shipping rates.
Estimated Standard Ground – UPS.
| Order Value | Estimated Shipping Charges |
|---|---|
| $1 – $50 | $12.50 |
| $51 – 100 | $20.00 |
| $101 – 150 | $35.00 |
| $151 – 250 | $50.00 |
| $251 + | 20% of Order Total |
Additional Charges
Orders shipped to Alaska or Hawaii add $25.00 per order